Once the parcel has been received, the item cannot be returned. Please kindly note that all accessories are not returnable. For more details, check our WARRANTY POLICY. If there are any manufacturing defects when the product is fresh out of package (not common), we are responsible for troubleshooting, and offering free repair service or sending replacement parts to fix issues, not including issues caused by any personal behaviors. Items not in these conditions will not be accepted. The items have not been signed, and the express company can intercept the package. Return DetailĬonditions for items that are eligible for return are: It may take up to 7 business days from the day your refund was approved. Your account you used to purchase your items will be refunded. To cancel your order, please contact our Customer Service department at Please ensure you know your order number, your date of purchase.Ĭancellations will be processed on the day we receive your cancellation request. Once your order has been submitted we will immediately process the order. If you would like to cancel your purchase, we will charge a 6% processing fee. The policy begins from the date of purchase. Return Policyīelow are detailed instructions on how to process a cancellation or return. To ensure your satisfaction and confidence in our products, we provide the following return, refund and warranty policy. Thank you for choosing Cenerius LiFePO4 Lithium Battery products. Please check compatibility before purchasing. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Note: Products with electrical plugs are designed for use in the US. It includes sealed aluminum enclosure that is resistant to water.ĮIGHT SMART TECHNOLOGY - It has perfect protection functions, including over-voltage, over-current, over-charge, under-voltage and short circuit protection, over-temperature protection, reverse connection protection, anti-back charging function, and automatic power-off when fully charged. WATERPROOF & HEAT DISSIPATION FUNCTION - It adopts aluminum alloy shell, air cooling and heat dissipation which can effectively prolong the product life. LIGHTWEIGHT DESIGN - Adopting advanced switching power supply control technology and components, as well as careful design, the whole machine has the advantage of small volume, light weight, high efficiency, stability, and reliability.
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